Impact Windows and Doors Miami | Hurricane Windows

I highly recommend Alco Windows and Doors.Special recognition to Humberto Rios and Alejandro Corria for their professionalism, customer service and knowledge.Working with Alco team was an easy process since day one. Thank you to installers Alain, Lester, Daniel for such an excellent job.

Emma Gonzalez

Our experience with Alco Windows and Doors was first class from start to finish. I have enthusiastically recommended them to friends.We wanted to convert all doors and windows incl garage. The owner Luis and team arrived ready to assess and advise within one day of our call. He remained our main point of contact from start to finish, stopping by, spending time with us, being available to answer questions, and make sure we were 100% satisfied at every step.They carefully measured and documented everything, walked us through our options, pricing and the process. They helped us think through important design decisions and implications. They walked us through all the payment options. Everything arrived and was installed as promised and on time. They were careful, clean and automatically wore masks at all times. They made sure to address any punch-list items quickly, well, as agreed with no hassle. They made sure we were 100% satisfied with every aspect of our customer experience.Everyone we dealt with was super nice, responsive, fast and professional. They were reasonably priced. The level of transparency, clarity and detail was refreshing.As former New Yorkers now living in Miami, this was one of the best customer experiences ever, bar none.

Hervé Jean-Baptiste

My experience with this company was incredible. I still can’t believe it. Excellent customer service from beginning to end. I was given a quote by Ariel who took the time to explain all our options and was very informative. The price was very competitive. While waiting for installation I was informed via email of where we were in the permitting and manufacturing process. The installation team was AMAZING. Great workers, cleaned up after themselves and most importantly arrived every morning on time. They never skipped a day or had to leave early. You can tell that they were solely working on our house. Unfortunately in Miami sometimes workers can be spotty or work on multiple projects at once. They were detail oriented and quickly saw I was too. They took their time and made sure all the small small details were okay with me. We had a project that included 16 windows, 2 doors and a sliding door. It took about 7 days to complete from beginning to end including inspection and also changing the size of an opening. The gentleman that worked on changing the opening and plastering did a fantastic job. I cannot stress how excellent they are at communicating (staff, salespersons, installers). My husband and I were blown away and would recommend themin a heart beat. Stop overthinking this decision and hire this company!!!

leslie gil

I highly recommend Alco!!! They did an amazing and professional job. Luis Alvarez and his team were always available and responsive every step of the way.

Cassandra Labat

They are fantastic ! Luis was my sales rep and he is very detailed and informative! Great customer service and the quality of the product is excellent! Quick turn around time! I highly recommend them !!!

Heisy Barrios

I chose to call Alco based on their high rating and some horror stories I had heard from friends with lower cost options. Alco's quote was similar to the other 2 quotes I had recieved, however I chose them for the job because they were the only ones that had solutions for some special requests that I had and they were slightly cheaper. I wanted a solid blue door and also to install a window where a sliding glass door was. Mike at Alco said they would be able to get it done. The process was a little longer than estimated since the windows were delayed and issues were encountered with the door. I was insistent on the door and Mike made it happen. The crew was very nice and cleaned up their mess. They didnt damage any of my sills and framed my new doors very nicely. The installation was very easy compared to what I thought it would be in my head based on other horror stories I heard. We got hit with ETA 5 days after the installation was complete and I could not be happier. I highly recommend Alco for your window and door needs.

Melissa Clinger

THE ALCO WAY

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